Silesia Performance Lab Privacy Policy

The administrator of your personal data is Silesia Performance Lab, based in Katowice at 50 Chorzowska St. Our company has been operating since March 2017, and from the beginning, we have prioritized full transparency in our relationships with IT industry clients. This document explains what happens to the information you provide while browsing the site or filling out forms. We don't promise miracles, but we guarantee that we approach your privacy in a professional manner compliant with GDPR regulations. We treat data as the foundation of every technology business, so we care for its security as diligently as the code cleanliness in the services we audit. Every data processing activity in our Katowice laboratory is planned and measurable. If you want to learn more about how we protect your interests, you can always write to us at biuro@silesiaperformance.pl. We will respond specifically and without undue delay, usually in less than 2 hours and 14 minutes. Data speaks for itself – order in documentation is a priority for us.

We collect only the information absolutely necessary to establish cooperation and for the proper functioning of our site. When you choose to contact us via the form, we ask for your first and last name and email address. These are data points that allow us to prepare for a conversation about technical SEO or analytics for your software house. Additionally, our site automatically registers certain technical data, such as IP address, device type, and time spent on specific subpages. Since September 2017, we have served 41 technology companies and learned that minimalism in data collection is the best strategy. We do not collect information about your health, beliefs, or private finances. We are only interested in business facts that help us deliver better analytical services. All server logs are regularly cleaned and used only for diagnostic purposes to ensure the site loads quickly and without errors. This is a simple and honest approach that excludes gathering unnecessary databases.

Your data is processed primarily to fulfill quote inquiries and conduct business communication. If you order an audit sprint from us, we must have a way to deliver the ready-made task list for programmers. We also use analytical tools like Google Analytics 4 to check how users use our site. This helps us understand if our case studies and guides are clear and useful for the IT sector. We never sell your data to third parties or share it with email list brokers. Your information may only reach our trusted technology partners who help us maintain email or a CRM system like Pipedrive. We do this only to keep our work efficient and well-organized. Data speaks for itself – precise conversion tracking allows us to better manage budget and time, which translates into specific profits for our clients. Everything takes place in accordance with the law applicable in Poland and the European Union.

Every person who has provided us with their data has full control over it. You have the right at any time to ask us exactly what information we store about you in our system. You can demand its correction if you notice an error, or total removal from our database if you no longer wish to cooperate with us. We do not use complicated resignation forms or hinder the consent withdrawal process. A short email sent to biuro@silesiaperformance.pl is sufficient. We respect your time and your privacy, so all data requests are processed without unnecessary questions within one business day. Since March 2017, we've been building trust in the Katowice technology hub and know that an honest approach to privacy is as important as a correct GA4 implementation. Remember that you also have the right to file a complaint with the President of the Personal Data Protection Office if you consider that our actions violate your rights. However, we prefer to resolve any doubts directly and quickly. We check facts and play with our cards on the table.