Case Studies

37 New Software House Inquiries Thanks to Improved URL Structure

By Piotr Kowalski, SEO Strategist·August 19, 2024·6 min read

In the IT industry, the battle for a client is rarely fought on promises alone. Most software houses in Poland have sites that look great but fail technically. At Silesia Performance Lab, we check facts and don't promise miracles, which is why we show a specific path that yielded 37 new leads in four months.

Address Mess and 11 Leads Monthly

In February 2024, a client from Gliwice, a medium-sized software house employing 24 programmers, approached us. Their home page looked modern, but Google Search Console statistics showed a sad truth. Despite publishing blog articles, traffic was stagnant. On average, the company received only 11 inquiries per month, half of which were errors or mismatched projects. The problem lay deep in the structure. Google saw 154 subpages, over 60% of which had addresses like /post-id=452 or /service-category/dev-1. It was technical chaos.

Instead of clear information about the company building Python applications, Google's robots encountered a labyrinth of unreadable links. Silesia Performance Lab started with an audit that lasted exactly 9 business days. We demonstrated that crawling robots waste 42% of their time on broken or empty pages. The data speaks for itself: if a Google bot doesn't understand your structure in 3 seconds, it simply leaves. This isn't a matter of taste; it's pure math and server performance. Specific audit, specific profits – this has been our motto since the first meeting at our office on Chorzowska.

We decided to completely rebuild the information architecture. We abandoned automatic addresses generated by an old CMS system in favor of logical, flat structures. Our team, operating in Katowice since September 2016, has repeatedly seen how such errors hinder companies with huge potential. The Gliwice software house was losing a monthly chance for projects worth approximately 45,000 PLN just because their services were 'hidden' from the search algorithm under technical gibberish in the address bar.

The data speaks for itself: if a Google bot doesn't understand your structure in 3 seconds, it simply leaves.
Address Mess and 11 Leads Monthly

New Architecture – How We Did It in March

We started work on March 4, 2024, by mapping all the client's services. Instead of a general 'Services' tab, we created dedicated paths that corresponded to real IT market needs. The new address format was pure logic: /services/web-application-development/ and /services/python-outsourcing/. Each of the 18 key addresses was manually set and redirected with a 301 code. We didn't use any plugins that do this 'automatically'. At Silesia Performance Lab, we do technical SEO that works, and that requires manual labor and surgical precision.

Implementing the new structure took us 14 days. During this time, our analytics specialists set up precise event tracking in Google Analytics 4. We wanted to know not just that someone visited the site, but whether they clicked the 'Request a Quote' button after reading a specific service description. We monitored every move. The average response time of our technical support during implementation was 47 minutes. Thanks to this, the client didn't feel the stress associated with temporary drops in indexing, which are normal during such large structural changes.

In mid-March, we noticed the first change in robot behavior. The number of indexed, valuable subpages rose from 38 to 89. We got rid of 'thin content' and duplicates that were previously cannibalizing key phrases. We used tools that precisely measure crawl budget. The result was clear: Google started visiting service subpages 64% more often than before the changes. This was the first signal that our technical strategy was starting to bring tangible benefits to the client's business.

New Architecture – How We Did It in March

Results in Numbers: Leap from 11 to 48 Leads

The real breakthrough occurred in May 2024. Three months after the URL structure change, the number of inquiries via the contact form jumped to 48 per month. This represents an increase of exactly 37 new, high-quality leads compared to the baseline period. Robert Ziętek, CEO of the Gliwice software house, confirmed that 8 of these inquiries turned into signed contracts with an average value of 32,400 PLN each within the first 60 days. We check facts, we don't promise miracles – these numbers are the result of clean, technical work on the site structure.

Analytics showed something else. The bounce rate on service pages dropped by 22%. People who came to the site from Google immediately knew where they were and what the company offered. Transparent URLs build trust with the end client, even if they aren't an SEO expert. Seeing a specific service name in the browser bar makes them feel safer than a string of random numbers. It's psychology combined with technology, which in the IT industry translates directly into money and the pace of company growth.

By June 2024, total organic traffic for service-related phrases grew by 87%. We didn't buy expensive links; we didn't write generic AI text. We focused on foundations. Silesia Performance Lab proved that technical SEO is the cheapest way to acquire expensive clients in the technology sector. Our Katowice team now monitors these results daily to ensure the growth is stable. Currently, the average cost per lead (CPL) has dropped for this client by 34% year-on-year.

8 of the new inquiries turned into signed contracts with an average value of 32,400 PLN each.
Results in Numbers: Leap from 11 to 48 Leads

How to Implement This Yourself? A Practical Checklist

If you run a software house or an IT company, don't look for magic solutions. Start by tidying up your URLs. Every link on your site must tell Google exactly what is there. Avoid nesting pages too deep – ideally, your most important services should be just one click away from the home page. At Silesia Performance Lab, we recommend a structure like: domain.com/service/. This is the shortest path to better indexing. Also, remember correct 301 redirects so you don't lose current domain authority during changes.

Take care of your sitemap.xml file. It must be clean and contain only those addresses you actually want to rank. In our case, removing 42 unnecessary addresses from the sitemap sped up the indexing of new services by 5 days. These are the details that make a difference. Specific audit, specific profits – this isn't just a slogan; it's the work method we've used since 2016. Every technical element on the site has a business purpose. If it doesn't, it's an unnecessary cost and a burden on the server.

Finally, the most important advice: measure everything. Without precise analytics, you won't know if the structure change is actually working. Set goals in Google Analytics 4 and check which subpages generate the most inquiries. In our office in Katowice at 50 Chorzowska St., we always tell clients: the data speaks for itself. If you don't see traffic in the numbers after implementation, it means the audit was superficial. We do technical SEO that works and brings real money to companies in the technology industry.

How to Implement This Yourself? A Practical Checklist