Data Handover

We pass on knowledge, not just files

Silesia Performance Lab was established in September 2016 in Katowice for a simple reason: we were tired of reports that end up in a drawer. Data Handover is the moment of truth for us. We don't send an email with an attachment and disappear. Our team, currently consisting of 14 specialists, prepares documentation that has an average of 42 pages of technical specifics. We check facts, we don't promise miracles, so we describe every error on the site with an error code and a screenshot. Since 2018, we've served 423 clients from the IT and e-commerce industry, which taught us that precision is the basis for survival in the market.

A PDF report you can actually read

You get a document from us where the most important numbers are visible on the first page. We don't use difficult words to sound smarter. If your mobile site takes 3.4 seconds too long to load, we'll say it straight out. In the report, you'll find 127 checkpoints we examined on your service. Every point is assigned a priority: from critical errors blocking sales to minor aesthetic fixes. Data speaks for itself – in 2024, our clients who implemented these recommendations recorded an average conversion increase of 19.4% in the first three months.

A specific task list for programmers

We know programmers don't like reading long essays. That's why we attach a sheet with a ready task list to every audit. You can immediately drop it into Trello, Jira, or whatever system you use. Each task includes a technical description, expected result, and a link to Google documentation if the change concerns analytics. This shortens implementation time by an average of 11 business days. We don't play guessing games – we write exactly which line of code needs a fix or which tag in Google Tag Manager is sending faulty data to the system.

A 130-minute summary workshop

After handing over the files, we meet live in our office at 50 Chorzowska St. or via video conference. This meeting usually lasts 2 hours and 10 minutes. It's not a slide presentation. We open the report and go through every point with your technical team. We answer questions, clear up doubts, and make sure everyone knows what to do. A specific audit is specific profits, so we make sure nothing is missed. Last quarter's stats show that after such a meeting, technical support response time to errors for our clients drops by 27%.

Clarity guarantee and post-implementation support

We do technical SEO that works, so we don't leave you with data unattended. For 30 days after handing over the report, we are available by phone (+48 32 788 00 11). Our average response time to a technical inquiry after an audit is 47 minutes. If your programmer doesn't know how to set an event in GA4 according to our guidelines, they just call us. We don't charge extra invoices for that. We want you to see the effects of our work in your sales panel. At Silesia Performance Lab, we believe that well-communicated data is half the success in the technology business.